1. Subject matter and scope
The present General Contracting Terms have as an objective to standardize the relationship between Viviana Alejandra Vázquez Goncalves, NIF 54152243P (henceforth, MADE IN THEMES) and the website’s Client in order to purchase Genesis Child Themes for WordPress offered in www.madeinthemes.com providing they are of legal age.
2. Offered themes on the website
Through the website www.madeinthemes.com, users are offered the purchase of Genesis Child Themes for WordPress, besides needed documentation for their installation (available through the website) and support services via email for the installation process.
Themes don’t include Genesis Framework, which is required for their proper functioning.
Themes don’t include any plugin, nor e-commerce ones. Nevertheless, used plugins in its demo are detailed on the themes’ documentation, for the knowledge of the user.
3. Purchasing process
Any doubts concerning the purchasing process can be resolved by sending an email to firstname.lastname@example.org, and MADE IN THEMES will contact the client at the earliest opportunity, providing them the requested information if possible.
- The purchasing process starts when the user selects the “Purchase” option.
- The user will be redirected to a new webpage with a form for them to fill in with their personal data and a valid email.
- The user shall fill in the payment details, only being able to pay by credit card.
- After accepting them, the user shall click on “Purchase”.
- Once the payment is done, the user will be send an email confirming the processing of the order. The theme’s download will then be available.
4. Return policy
Under the current legislation regarding e-commerce, the client can desist from the contracting during the first 14 days following the day after the contracting, on the condition that any theme had not been downloaded yet.
In the case the user had not downloaded any theme during the indicated period and wanted to desist from the contract, an email must be send to a email@example.com with “REFUND + your email address” as its subject and the request will be processed.
In case of doubts or system anomalies, an email can be send to firstname.lastname@example.org for us to contact the user.
5. Template downloading and support
Once the purchase of the theme is completed, the user can download it through the website without limitations.
The purchase of the theme includes doubts resolution about its configuration for it to look like the demo. Said questions will be executed by sending an email to email@example.com, being resolving on a period of 72 hours (business days). Likewise, MADE IN THEME also offers the resolution of possible design or programming bugs.
The support service only comprises doubts concerning the template’s adaptation to the demo. If the user is interested in a more detailed personalization, they must consult it to firstname.lastname@example.org and we will offer him an individualized service which may imply an additional cost that will depend on the agreement we make with the user.
6. Themes’ price
The themes’ price will be the ones that appear on the website in the purchase’s date. All of them include the corresponding taxes.
The themes’ price, as well as the offered themes, may vary at any time, without prior warning.
In any case, the client will always have their purchased themes on the portal, in spite of not being publicly available, independent of its price at the moment of purchase.
In the case a client who was refunded a theme decides to buy it again, the price that appears on the website will be the one that will apply to them.
7. Formalisation of the contract
From the moment the purchase is confirmed, the user acquires the condition of Client of MADE IN THEMES described in these Terms of Service.
In the moment the user pays for the theme, the contract will be considered as perfected.
MADE IN THEMES archives the electronic documents in which purchases are formalized.
In the case the Client made a mistake when sending the data, it can be modified through an email to email@example.com pointing out it sets forth a data modification on its subject.
Every contracting will be formalised on English, without prejudice to MADE IN THEMES to enable purchasing in other languages.
The support will be offered both in English and Spanish, without prejudice to MADE IN THEMES to offer it in other languages afterwards.
9. Responsibilities of MADE IN THEME
MADE IN THEMES guarantees the quality of the offered themes on the web www.madeinthemes.com.
All rights the Law ensures to the consumers and users are warrantied.
MADE IN THEMES undertakes to act diligently and in the best contractual faith in his obligations, informing the Client at all times of any incidents or particularities that may affect the service.
Likewise, MADE IN THEMES undertakes to answer all the suggestions, complaints or questions Clients send to the email address firstname.lastname@example.org, as well as any doubts that may come up regarding the installation of the themes, which will be resolved in a period of 72 hours following its request (business days)
10. Responsibilities of the User
The user guarantees the veracity and accuracy of the provided data when filling in the purchase forms, especially as far as notification channels are concerned (email) in order to avoid causing damage to the provider as a consequence of said incorrectness.
The unfulfillment of any of these Terms of Service may lead to the cancellation of the access to the purchased theme download without prior warning to the Client and not necessarily indemnifying them.
The user shall inform MADE IN THEMES about any relevant information regarding the contracted products or services at all times by sending an email to email@example.com.
11. Jurisdiction and Applicable Laws
In the event that any conflict or discrepancy arises from the interpretation or application of the present contractual conditions, the Courts and Tribunals that, in this case, will be fully aware of the issue, shall be the ones.
In the case that it is a trade made by a company, both parties are subject, expressly waiving any other jurisdiction, to the Courts and Tribunals of Madrid.