Here is a list of the most frequently asked questions about our Genesis Child Themes. Does your question not appear? Contact us and we will resolve it as soon as possible.
We also recommend you to take a look at our themes’ documentation.
Can you install WordPress and the theme for me?
Of course, but it is not included in support. Please contact us for more details.
Can you customize a theme for me?
Of course, but it is not included in support. Please tell us what changes you want to make so we can give you more details about timing and princing.
Do your themes work with Blogger or WordPress.com?
Unfortunately no. All our themes are built only for self-hosted WordPress.org sites using the Genesis Framework. This means you will need a hosting provider like Siteground to host your website.
Can I use WooCommerce with your themes?
Some of our themes are styled to work with WooCommerce. In that case, you will see a shop section in the demo, and it will be specified in the theme information page and in the theme's documentation.
We do not style our themes to work on other ecommerce plugins right now.
Are the demo images included?
Yes, we only use royalty-free images that can be used for commercial purposes, so we can include the images in our themes and you can leave the theme as it is in the demo.
What kind of support is included with your themes?
All our themes include support via email to help you install and use them, besides from bug fixes. Also, you will have access to complete documentation, with step by step guide to leave the theme as it is in the demo.
If you want futher customization of themes or us to install WordPress and the theme for you, it is possible but it is not included in support, please contact us for more information and pricing.
How many sites can I use the themes on?
Once you purchase one of our themes, you can use it as many times as you want, on unlimited websites.
You can use our themes on your own websites or to develop full websites for your clients.
What do I get when I purchase a theme?
When you buy one of our themes, you get access to the private area of Made in Themes, where you can download the themes you have purchased whenever you want, download invoices and change your personal data.
Each theme includes its own demo data (images, videos, texts...) so you can leave the theme as it is in the demo. All images are royalty-free and can be used for commercial purposes.
Also, you get unlimited updates and support via email to install and use the themes you have purchased and bug fixes.
Do your themes look good on mobile?
Of course! All our themes are fully responsive, which means they adapt well to different screen sizes, like computers, tablets and phones. We test each of our themes on different devices before releasing them for sale.
Do I need to purchase Genesis Framework?
Yes, all our themes are Genesis Child Themes, so it will only work with the Genesis Framework installed on your site, not included.